Privacy policy

OUR PRIVACY POLICY

Rubbee (“Company”, “we”, “us” or “our”) is committed to protecting the privacy of individuals (“you”, “your”) who visit our website (the “Website”) and register to purchase, or use, our products and related web and mobile applications (“Applications”) and services (“Services”) that are made available by us for use with the Rubbee product (the “Product”; collectively, our “Offerings”) in compliance with this Privacy Policy. This Privacy Policy describes the Company’s practices in relation to your use of our Website and the Offerings, and describes the types of information we may collect from you or that you may provide when you visit our Website or register for, or use, our Offerings, and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Privacy Policy applies to information we collect and that you provide:

  • on our Website;
  • through your registration for, and use of, our Offerings;
  • in e-mail and other electronic messages between you and the Company; and
  • when you interact with our advertising on third-party websites, if that advertising links to our Website.

Please note that this Privacy Policy does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by us or any third party; or
  • any third party for its, or its other partners’, benefit, including through any application or content (including advertising) that may be linked to, or be accessible from, the Website.

Please read this Privacy Policy carefully in order to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or the Offerings. By accessing or using the Website or the Offerings, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

When you interact with us through the Website or register for, or use, our Offerings, we may collect information, including:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number and any other identifier by which you may be contacted online or offline (“Personal Data”);
  • that is about you but individually does not identify you, such as demographic information that is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites; and/or
  • about your internet connection, the equipment you use and usage details, which may include your IP address, browser type, domain names, access times and referring web site addresses.

We collect this information:

  • directly from you when you provide it to us;
  • automatically as you navigate through the Website, which may include usage details and information collected through cookies, web beacons and other tracking technologies;
  • when you purchase, register to use, and during the use of, our Offerings; and
  • from third parties, for example, our business partners.
  • By using website cookies , tracking pixels and related technologies.

PERSONAL DATA

Personal Data That You Provide Through the Website

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries or purchase our Offerings, fill in forms on our Website, through records and copies of your correspondence (including e-mail addresses), if you contact us through those means, and your responses to surveys that we might ask you to complete for research purposes.

Personal Data You Provide to Us Through Our Product Offerings

When Purchasing our Product Offerings(s). When you purchase our product Offerings through the Website, we will collect the information, which includes Personal Data, required in order to complete your transaction. We use third-party payment processing partners to collect, process and maintain information about your purchase, including any relevant credit card information (see “Third Parties” below).

When Registering to Use Related Services. After you have purchased a product Offering, you may register as a user on an access-restricted area of the Website in order to create an account, register the product Offering, and view the status of your order. Additionally, you may use this access-restricted area of the Website to view data about your use of the Product that has been collected by sensors on the Product and transmitted to our hosted cloud servers, including, without limitation, trip information, such as distance, location, speed.

When Downloading the Related Application. In order to connect a mobile device to our Services, you will be required to download our Application. We will collect information required in order to establish your account and allow you to access the Services.

Personal Data We Collect Through Use of the Offerings

After you download and activate the Application, we will collect, through the sensors on the product, information that is both stored locally, on the product, and transmitted to our hosted cloud servers, such as information about your mobile device, including model, operating system and battery information, as well as conditions in which the product is being operated, such as geolocation, speed, fault/hazards, internal temperature, power output and cadence of the rider.

OTHER INFORMATION

Personally Non-Identifiable Data:

When you interact with us through the Website, we receive and store certain personally non-identifiable information. Such information, which is collected passively through various technologies, cannot presently be used to specifically identify you. We may store such information itself, or such information may be included in databases owned and maintained by our affiliates, agents, or service providers. This Website may use such information and pool it with other information to track, for example, the total number of visitors to our site, the number of visitors to each page of our Website, and the domain names of our visitors’ Internet Service Providers. It is important to note that no Personal Data is available or used in this process. In operating this Website, we or a third party partner may use a technology called “cookies”. A cookie is a piece of information that the computer that hosts our Website gives to your browser when you access the Website. Our cookies help provide additional functionality to the Website and help us analyze Website usage more accurately. For instance, our Website may set a cookie on your browser that allows you to access the Website without needing to remember and then enter a password more than once during a visit to the Website. In all cases in which we use cookies, we will not collect Personal Data except with your permission. Third parties may place cookies on users’ browsers for targeted advertising purposes. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Website’s features. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site and to target ads to you on other websites. This data may be used by third parties to target advertising on other sites based on your online activity.

Aggregated Data:

In an ongoing effort to better understand and serve current and prospective customers, we often conduct research on our customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents, and business partners. This aggregate information does not identify you personally. We may also disclose aggregated use statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

HOW WE USE YOUR PERSONAL DATA AND OTHER INFORMATION

We use all Personal Data in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to purchase our product Offerings or receive associated Services, we will use your Personal Data to administer your account, process any requested transactions and provide you with services. We, our subsidiaries and our affiliates (the “Company Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Website to help us improve the content and functionality of the Website, to better understand our users, to monitor your use of our product Offerings and Services and to provide our product Offerings and Services. We, and our affiliates, may use this information to contact you in the future to tell you about products and services we believe will be of interest to you. If we do so, each communication we send to you will contain instructions permitting you to “opt-out” of receiving future communications. Instructions on how users can opt out of receiving targeted advertising can be found at www.aboutads.info, www.networkadvertising.org/choices, or for those in Europe, the EDAA opt out site at www.youronlinechoices.eu . In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. If we intend on using any Personal Data in any manner not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

If you do not want us to collect and use Personal Data, please do not provide it to us.

Wherever the Company collects Personal Data, we make an effort to provide a link to this Privacy Policy. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. You acknowledge and agree that such Personal Data may be transferred from your current location to, and stored at, our offices and servers and the authorized third parties referred to herein located in the EU. The Personal Data may also be processed by staff operating outside your country of residence who work for us, or the authorized third parties referred to herein in the EU. By visiting this Site and registering and using our Offerings, and providing Personal Data to us, you agree to this transfer, storing, and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy We will not review, share, distribute, or reference any other information provided by you or collected by us, except as provided herein, or as may be required by law. We may access such information only for the purpose of providing the Services, preventing or addressing service or technical problems, at your request in connection with customer support matters, improve marketing techniques, customer experience or as may be required by law.

OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION

We are not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers; Related Companies:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties:

We, like many businesses, sometimes hire other companies to perform certain business-related functions; examples of such functions including mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements:

We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

YOUR CHOICES

You can use the Website without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain services of ours, such as purchasing or using certain features of our products.

ACCESSING AND CORRECTING YOUR INFORMATION

You may send us an e-mail at info@rubbee.co.uk to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

EXCLUSIONS

This Privacy Policy does not apply to any Personal Data collected by us other than Personal Data collected through the Website. This Privacy Policy shall not apply to any unsolicited information you provide to us through this Website, or through other means. This includes, but is not limited to, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

CHILDREN

We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data to us. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us, please contact us, and we will endeavor to delete that information from our databases.

NOTICE TO CALIFORNIA RESIDENTS

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by the Company to a third party for the third party's direct marketing purposes. To make such a request, please send an email to Info@rubbee.co.uk.

THIRD PARTIES

This Privacy Policy applies only to the Site. This Site may contain links to other websites, or embedded code, not operated or controlled by Company (the “Third Party Services”). The policies and procedures we describe in this Privacy Policy do not apply to the Third Party Services. The links, or the access, to the Third Party Services from this Site do not imply that we endorse or have reviewed the Third Party Services. We suggest contacting those sites directly for information on their privacy policies. For instance, we use a third party payment processor to accept and process credit and debit card payments when you purchase our products and services. The information provided to the payment processor is governed by the payment processor’s privacy policy.

DATA SECURITY

We have implemented appropriate measures designed to secure and protect your Personal Data from loss, misuse, and unauthorized use, access, disclosure, alteration, or destruction. All information you provide to us is stored on our secure servers behind firewalls. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to us via the Internet. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or in connection with the Offerings.

CHANGES TO OUR PRIVACY POLICY

The Website and our Offerings and business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Websites and this Privacy Policy to check for any changes. Please review this Privacy Policy periodically, and especially before you provide any Personal Data. Your continued use of the Website and the Offerings after changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

ACCESS TO INFORMATION; CONTACTING US

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted. Please also feel free to contact us if you have any questions about our Privacy Policy or the Company’s information security and data privacy practices.

info@rubbee.co.uk